General Questions
Everything you need to know about BAFAI platform
BAFAI (Bloom Academy for Artificial Intelligence) is an online learning platform that makes AI education accessible to everyone. We offer expert-led courses, hands-on projects, and mentorship to help learners master AI skills and advance their careers.
Anyone with curiosity and ambition! BAFAI courses are designed for students, graduates, working professionals, entrepreneurs, educators, and career changers – from complete beginners to experienced tech professionals.
Not at all! We offer no-code AI courses for beginners (Track 1) and advanced coding tracks (Track 2) for technical learners. You can start from wherever you are.
Yes, BAFAI partners with global accreditation bodies and industry leaders. Our certificates are recognised by employers and educational institutions worldwide.
Courses & Learning
About our programs and learning experience
You get lifetime access to all purchased courses. Learn at your own pace, anytime, anywhere – even after completion you can revisit materials.
Both! BAFAI offers a hybrid model: self-paced on-demand video lessons plus live masterclasses and Q&A sessions with expert mentors.
Absolutely! You earn a BAFAI certificate upon successful course completion. Certificates are verifiable and can be shared on LinkedIn or your resume.
Yes! BAFAI platform is fully responsive. You can learn on your phone, tablet, or laptop – we also have mobile apps coming soon.
Payment & Billing
Affordable pricing and payment options
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your region (including mobile money in select African countries).
Yes! BAFAI is committed to accessibility. We offer early-bird discounts, group enrollment rates, and need-based scholarships. Contact our support team for details.
We offer a 7-day money-back guarantee for all paid courses. If you're not satisfied, simply contact us within 7 days of purchase for a full refund.
Yes! Our AI Literacy Track (Track 1) is completely free – a self-paced introduction to Artificial Intelligence for beginners.
Technical Support
Getting help with platform issues
Click on "Forgot Password" on the login page. Enter your registered email, and we'll send you a password reset link. Follow the instructions to create a new password.
First, check your internet connection. Clear your browser cache and try again. If the issue persists, try a different browser (Chrome, Firefox, Edge) or contact our support team at support@bafai.com.
You can reach our support team via email at support@bafai.com, through the live chat widget on our website (available 9 AM – 6 PM weekdays), or by submitting a ticket from your dashboard.
Yes! Our mobile app (coming soon) will support offline downloads. For now, you can download lecture slides and PDF resources from each course module.